How can we help?

Talkwish gives you a real US or Canada phone number that works over Wi-Fi or mobile data, with no SIM card needed. Call and text from your web browser, with apps for iPhone, Android, Windows and Mac coming soon. One account works on all your devices and stays in sync.

Select Get started at the top of any page. Create your account, choose a plan, pick your number and pay with a card. It only takes a few minutes.

As soon as your payment goes through, your number is ready. Open the web app, allow microphone access when your browser asks, and start calling and texting.

No. Every plan is paid monthly, starting at $4.99/month. There's no contract, so you can cancel any time and keep using Talkwish until the end of the month you paid for.

At launch you can get a number in the US and Canada, and plans include calls and texts to numbers in the US and Canada. More countries are on the way.

Yes. When you sign up, you pick a US or Canada area code and choose from the numbers available in it.

If an area code has no numbers available right now, try a nearby one.

Yes. You can pick a new number from your dashboard at any time.

When you switch, your old number is released and may be given to someone else, so you can't get it back later. Let your contacts know your new number.

Yes, with Pro. Pro includes two numbers for $24.99/month, so you can keep work and personal calls apart. Basic and Unlimited include one number.

All your numbers live in the same account, and you can upgrade to Pro from your dashboard at any time.

Your Talkwish number. Calls and texts you send show your Talkwish number, not the number of the phone or computer you're using.

On Pro, you choose which of your numbers to call or text from.

Your number stays yours until the end of the month you paid for. After that, we hold it for 30 days in case you change your mind. Sign up again within those 30 days to keep the same number.

After 30 days, the number is released and may be given to someone else.

It may be possible. Email us at support@talkwish.com from the address on your account, and we'll tell you whether your number can be transferred and what to do next.

Keep your plan active until the transfer is complete. If your plan ends first, the number could be released.

No. Talkwish works over any internet connection, so Wi-Fi is enough. On a phone you can also use mobile data. A stable connection gives the best call quality.

Everything you'd expect from a phone. You can mute yourself, put the call on hold, open the keypad to get through phone menus, and switch to speaker.

Every call shows up in your call history in the app and in your dashboard.

Use a stable connection. Wi-Fi close to your router works best. On mobile data, look for a strong signal.

Use a headset or earbuds with a microphone. They cut down on echo and background noise, especially on a computer.

Pause big downloads, uploads or video streams on the same network during calls, and close other apps that use your microphone.

If calls still sound choppy, try a different network to check whether the problem is your connection.

Make sure you're signed in to Talkwish on the device you expect to ring. Calls only ring on devices where you're signed in. On the web, keep the web app open in a browser tab.

Allow notifications for Talkwish so you hear incoming calls when the app is in the background, and check that Do Not Disturb or Focus mode is off.

Allow microphone access in your browser or device settings. Without it, calls can't connect.

Also check that the caller isn't on your blocked list and, on Pro, that call forwarding isn't sending your calls to another phone.

Voicemail is included on every plan and is ready as soon as you get your number. When you miss a call, the caller hears a standard greeting and can leave a message.

On Pro, you can record a custom greeting for each of your numbers in your settings.

Listen to your voicemails in the app. Each one shows who called and when.

Yes, on Unlimited and Pro. Each voicemail comes with a written transcript, so you can read a message instead of listening to it. Basic includes voicemail without transcripts.

Transcripts are created automatically, so names or words in noisy messages may not come out right. You can always play the recording.

Yes, on Unlimited and Pro. Start recording during a call, and the recording is saved with your call history in the app and your dashboard.

Recording laws vary by state and province, and some places require everyone on the call to agree before you record. You're responsible for following the laws that apply to you and the people you call. The safest habit is to tell everyone when a call is being recorded.

Yes, on every plan. Block any number in the app or your dashboard, and its calls and texts won't reach you.

You can unblock a number at any time from your blocked list. If a number is sending spam or harassing you, please report it to us too.

Yes, on Pro. Turn on call forwarding in your settings and choose where calls should go, like your mobile or your work phone.

Call forwarding isn't included on Basic and Unlimited. You can upgrade from your dashboard at any time.

Don't rely on Talkwish to call 911. Emergency calling may not be available on your account, and even where it is, calls over the internet can fail or reach the wrong place if your connection or power drops or your address is out of date.

Always keep a mobile phone or landline available for emergencies. See our terms of service for the full details on emergency calling.

Yes. You can send and receive photos as picture messages (MMS). They're unlimited on Unlimited and Pro. On Basic, picture messages are pay as you go at 5¢ each from your prepaid credit.

Keep pictures under about 5 MB. Larger files may not send, and some carriers shrink or reject big images. If a photo won't send, try a smaller one or a screenshot of it.

Yes. You can text US and Canada numbers, whichever country your Talkwish number is in. Texts across the border count like any other text on your plan.

Texting numbers outside the US and Canada isn't available yet.

Some banks, apps and other services don't send sign-in or verification codes to internet phone numbers like Talkwish. Texts from short codes, the five- or six-digit numbers many companies text from, may not arrive either.

These limits are set by the companies sending the codes, so we can't change them. For important accounts like your bank or email, keep using your mobile carrier number for verification codes.

Plans start at $4.99/month. If you go over your plan's minutes or texts, extra calls cost 3¢ a minute and extra texts 2¢ each, paid from prepaid credit. Prices are in US dollars, and taxes and telecom fees may apply.

Basic, $4.99/month: one number with 300 calling minutes and 500 texts a month, plus voicemail. Good for a second number you use now and then.

Unlimited, $14.99/month: unlimited calls, texts and picture messages to the US and Canada, plus voicemail transcripts and call recording. Good if Talkwish is your main number.

Pro, $24.99/month: everything in Unlimited, with two numbers, call forwarding and priority email support. Good for keeping work and personal calls apart.

You can switch plans at any time from your dashboard.

On Unlimited and Pro, calls and texts to US and Canada numbers have no monthly cap for normal personal and work use.

Unlimited plans are covered by the fair use rules in our terms of service. They don't allow things like autodialing, bulk or marketing messages, running a call center, or reselling the service. If an account's use breaks these rules, we may contact you or limit the account.

Anything beyond your plan's allowance is paid from prepaid credit on your account: 3¢ a minute for calls, 2¢ per text and 5¢ per picture message.

Add credit from the billing page in your dashboard. Top-ups start at $10.00.

Your plan's allowance starts fresh each billing month, and the usage page in your dashboard shows how much you've used so far.

Go to billing in your dashboard and choose a new plan. You can move up or down at any time.

If you move from Pro to a plan with one number, you'll choose which number to keep. The other number is released.

No. Plans are billed monthly and you can cancel any time from your dashboard. Your plan stays active until the end of the month you already paid for.

Plans are paid monthly in advance. When you cancel, your plan keeps working until the end of the month you paid for, and we don't refund partial months unless the law requires it.

If you think you were charged by mistake, email support@talkwish.com and we'll look into it.

In your dashboard, under billing. You'll find an invoice for every plan payment and credit top-up.

The usage page in your dashboard shows the calls, texts and credit you've used this month.

With any major credit or debit card. Payments are processed securely by Stripe, so your full card details are handled by Stripe and not stored by Talkwish.

You can update your card at any time from billing in your dashboard.

Prices are in US dollars and don't include taxes. Depending on where you live, sales tax and telecom fees may be added to your bill. They're shown on your invoice.

If your card is in Canadian dollars or another currency, your bank converts the charge and may add its own fee.

The web app works today in the latest Chrome, Edge, Firefox or Safari, with nothing to install.

Apps for iPhone, Android, Windows and Mac are coming soon. They'll use the same account and number, so you won't need to sign up again.

The download page always shows what's ready and what each app needs.

Yes. Sign in with the same account on each device you use. Your calls, texts, voicemail and history stay in sync across all of them.

Incoming calls ring on the devices where you're signed in, so you can answer on whichever one is closest.

The first time you make or answer a call, your browser asks to use your microphone. Choose Allow.

If you blocked it by mistake, select the icon to the left of the address bar, find Microphone, set it to Allow and reload the page.

Still no sound? Check your computer's privacy settings. On Windows, go to Settings, then Privacy & security (Privacy on Windows 10), then Microphone. On a Mac, go to System Settings, then Privacy & Security, then Microphone, and turn your browser on.

Your dashboard at app.talkwish.com has your call history, call recordings, messages, usage, billing and invoices in one place.

It's also where you change your plan or number, add credit, update your card and cancel.

Your messages, voicemails and call recordings are private to your account. You see them when you sign in to the app or your dashboard.

Calls and texts to regular phone numbers also travel over the public phone network, like any other call or text.

Our privacy policy explains what we collect, how we use it and the choices you have.

First cancel your plan in your dashboard. Then email support@talkwish.com from the address on your account and ask us to delete it.

We'll delete your account along with your messages, voicemails and recordings, and release your number. We keep a few records, like invoices, only where the law requires it. For other privacy questions, email privacy@talkwish.com.

Block the number first so it can't reach you again.

Then email support@talkwish.com with the number, the date and time, and what happened. If it's a Talkwish number, we'll look into it and act under our terms of service.

If you feel unsafe or someone threatens you, contact your local police.